Gamification of Uber

School Project - Wilfrid Laurier University
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2023

Project Showcase

App Design
Design
Interaction Design
Prototyping
UI

Overview

How do apps like Uber connect our community? How do they influence our behaviors? In this project our team aimed to expand the Uber experience by introducing community features that highlight how this app is already able to bring people together. We added many new features from general fixes to issues such as network connectivity to more social and inclusive additions such as the ability to control the app's language settings and picking preferred languages on your rides.

Process

For this project I was tasked specifically with gamifying the Uber app. Gamification is the addition of game mechanics into products and services that would otherwise not include them. This practice helps to build engagement, loyalty and opportunities for monetization. For these goals I envision a local leaderboard and a new rewards system to encourage engagement and loyalty to the use of Uber's services.

Overall these new features should allow Uber to increase the engagement and loyalty of their users while gaining additional incentives for spending. Although my main focus in this project was how to gamify the Uber app, I found that the UI for these features was perhaps the most rewarding to design. Designing app features for an existing app meant having to understand and execute according to already established design decisions. My goal was to make the integration of my gamification elements appear seamless, as though they truly belonged in the app. I believe that in my final output, I was able to create effective new features and make them feel well-integrated through a well-designed UI.

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Maneet Sodhi

ManeetSodhi03@gmail.com

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